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Job Overview

This very successful business based in central Crewe are seeking a Customer Service Operative to join their Service Team.  Based within the Call Centre environment you will be responsible for taking inbound calls from customers and deal with multiple queries effectively and efficiently.  Customer Service is of uppermost importance to my client and thereby you will need to have a friendly, supportive and timely manner.  It is imperative that the successful candidate has drive and a desire to reach goals, ability to identify customer needs and provide relevant advice to reassure clients.  In order to be successful you will have GCSEs in Maths and English, you will have a professional and confident telephone manner as well as be well organised if your approach to workload.  Knowledge of computer systems will prove to be helpful.

due to the high volumes of CVs we are receiving we are unable to respond to all applications, however, if your CV is shortlisted you will be contacted by phone.

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