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01925 652323

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Job Overview

HELPDESK ADMINISTRATOR – WARRINGTON – TO START ASAP – £12PH

An exciting opportunity has arisen for a Helpdesk Administrator to join a well-established organisation based in Warrington for an immediate start.

 

Key duties will include:

 

  • Monitoring the helpdesk, proactively managing reactive and planned maintenance via the in-house system
  • Triaging high volumes of maintenance calls
  • Dealing with client requests via email and telephone
  • Dispatching work to a team of engineers to sites
  • Managing and arranging quotations for works for tasks raised where required
  • Raise supplier purchase orders
  • Assist with other general admin duties

The ideal candidate will have:

  • Excellent communication and customer service skills
  • High level of verbal, written and numeric skills
  • Experience of working within a similar role – ESSENTIAL

 

For further information about this opportunity please call 01925 652323 at Forrest Recruitment for a confidential discussion – Katie. Alternatively, please forward your CV for immediate consideration, I look forward to hearing from you.

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.

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