Job Overview

Helpdesk Administrator – Temporary – 8 Weeks – Warrington – To Start Asap – £11.50ph

 

Working with a well-established organisation based in Warrington, who are looking to recruit for 3 temporary candidates to support the helpdesk team.

 

Key duties will include:

• Monitoring the helpdesk, proactively managing reactive and planned maintenance via the in-house system
• Updating the in house system with work orders
• Dealing with client requests via email and telephone
• Dispatching work to a team of engineers to sites
• Building up relationships with clients
• Ensuring the in-house system is kept well maintained
• Health and Safety Compliance – ensuring insurance documents are in place
• Monitoring outstanding work orders
• Producing backlog reports

The ideal candidate will have:

• Proven experience working within scheduling/planning/maintenance – Desirable
• Proven experience working within Customer Services – Essential
• Strong IT skills
• Excellent communication skills

 

For further information about this opportunity please call Katie at Forrest Recruitment for a confidential discussion on 01925 652 323.

Alternatively, please forward your CV for immediate consideration, I look forward to hearing from you.

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.

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