Job Overview

CUSTOMER SERVICES / CALL CENTRE – ASHTON, WIGAN – PERMANENT – PART TIME (CIRCA 30 HRS) – £16,798

My client, a well established company based in Ashton (WN4) are recruiting for a part time customer services person to work Tuesday to Friday 8am – 2pm and Saturdays 8am – 3pm.

Working in the call centre you will be responsible for;

• Taking incoming calls and logging onto the bespoke system
• Sending jobs to Engineers
• Handling queries
• Chasing SLA jobs and parts for Engineers
• Logging damage claims and customer complaints
• Logging breakdowns
• Handling email correspondence
• Updating spreadsheets

The ideal candidate will have a good working knowledge of Excel and Microsoft packages.

For further information about this opportunity please call Adele at Forrest Recruitment for a confidential discussion – 01942 825285. Alternatively, please forward your CV for immediate consideration, I look forward to hearing from you.

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.

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