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01942 825285

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Job Overview


HOURS: Sunday 8am-3pm, Monday to Thursday 8am – 5pm

My client, a well established and successful business in the Ashton area are recruiting for a Customer Services candidate to be based in their call centre (hours as above).


Key duties will include:

  • Taking high volumes of incoming calls from customers and logging onto the in-house system
  • Sending jobs to Engineers
  • Handling calls and queries
  • Managing SLA’s
  • Ordering parts for Engineers
  • Logging damage / fault claims
  • Updating and maintaining Excel spreadsheets

The ideal candidate will have a strong working knowledge of Excel, an excellent telephone manner and possess excellent customer service skills.

For further information about this opportunity please call Adele at Forrest Recruitment for a confidential discussion – 01942 825285a. Alternatively, please forward your CV for immediate consideration, I look forward to hearing from you.

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.

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