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Job Overview

Job Title: Customer Service Operative


Job Location: Crewe


Start Date: ASAP


Contract Duration: 6 months


Hours of Work: 37.5 per week – 8am-5pm


Days of Work: Monday to Friday, with a 1-in-4 Saturday rota – 9-5pm


Work Format: Office based


Hourly Rate: £11.72ph




Managing high volumes of inbound calls

Responding to emails and live chats from clients

Providing customers with updates on their orders/products

Placing and processing orders over the phone

Carrying out data input of customer information

Providing information on products and services



The ideal candidate for this role will need to have a minimum of 6 months office-based customer service experience, a confident and outgoing manner, and great written and verbal communication skills. If you enjoy providing the best customer service and enjoy working with a busy team this could be the job for you!


For more information, please contact Lynsey on 01270 251251 or forward your CV to [email protected].


Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.


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