Job Overview

Customer service administrator – Bury – Perm – up to 23k DOE

A well-established long-standing company are looking for a experienced customer service administrator to join their busy and growing team based in Bury.

Key duties will include:

• Managing high volumes of emails and telephone calls
• Accurately logging and resolution of customer queries
• Accurate and efficient data entry – processing customer information
• Liaising with third parties or other departments in the business as required
• Keeping customers fully updated on the status of their query
• Any other ad hoc customer service-based duties as required by the Manager
• Producing weekly spreadsheets
• Send news letters to customers

Benefits include:

· Smart Casual dress code

· Company pension

· Free On-site parking

The ideal candidate will have at least 2 years of Customer Service/Administration, and office experience to be considered for this role.

For further information about this opportunity please call Tracy at Forrest Recruitment for a confidential discussion – 01204 361155. Alternatively, please forward your CV for immediate consideration, I look forward to hearing from you.

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.

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