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Job Overview

Customer Service Administrator. Bolton (BL6). 12 month FTC. £24k – £26k doe

Successful and established manufacturing company with a blue chip client base are looking for experienced Sales Administration support to cover a 12 month fixed term (maternity leave). You will join the customer service team, where your duties will include;

  • Taking customer orders and processing onto the system
  • Responding to customer queries via telephone and email
  • Arranging delivery dates and times in line with stock availability
  • Taking details of complaints and resolving where possible, or escalating to the relevant Manager
  • Keeping client information up to date on the CRM database ( previous experience using CRM essential )
  • Taking payment details

To be successful, you will have previous customer service experience – ideally including order processing, along with excellent attention to detail, a professional and friendly telephone manner and be able to start by the end of February at the latest.

If this sounds like the job for you, please apply, or contact Tracy or Amanda on 01204 361155

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