Job Overview

Customer Care Co-ordinator                             Birchwood                     up to £25k DOE

An exciting opportunity has arisen for a Customer care co-ordinator to join a well-established homebuilders based in Birchwood.

 

Core duties include:

• Answering incoming Customer calls regarding properties
• Logging and allocation of reported defects
• Email management
• Handling complaints from customers
• Progressing and chasing defects
• Working to deadlines
• Liaising with customers regarding survey completion

 

Skills required:

• A self-starter, highly motivated candidate who can prioritise workload and remain organised!
• Excellent communication skills, both written and verbal
• Confident using Microsoft Packages including Word and Excel

 

For further information about this opportunity please call Ellie at Forrest Recruitment for a confidential discussion on 01925 652 323. Alternatively, please forward your CV for immediate consideration, I look forward to hearing from you.

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.

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