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Job Overview

Business Administrator – Temp – Perm – Stoke on Trent – £25,172


Our client, a national business are seeking a candidate to provide customer focused administration service to their customers. Working directly with the client’s customer service team and the warehouse you will ensure all order administration, ensuring they go out on time and deal with all customer enquiries.


Daily duties will include:


  • To ensure all orders are processed according to customer/order specifications
  • Check paperwork on return to office and file accordingly.
  • Book all inbound deliveries ensuring all documentation and information is available
  • Sourcing and booking of haulage, ensure cost savings are made by using the cheapest haulier to carry out deliveries meeting customer site requirements
  • Managing haulier relationships to ensure compliance
  • Follow through delivery success/failures to capture POD record to supply to customer
  • Log all costs for administration and distribution functions
  • Maintain accurate and up to date KPI pack for Customer on a weekly basis
  • Maintain returns records and process as per contractual agreements
  • Liaise with Warehouse Operations Manager
  • Provide first line contact for the Clients Customer service team in answering queries
  • Produce labels and documents to meet all customer requirements


Our client offers a competitive salary of £25,000, exciting progression opportunities and a fun and welcoming environment! You will need to have proven administrative experience, be IT literate (confident on basic formulas on Excel) and have excellent communication skills! An immediate start is available for the right candidate. In return you will be rewarded with 21 days holidays + 8 BH, free parking and working hours Monday-Friday 8.30 – 5.00.


For further information about this opportunity please call Amy at Forrest Recruitment for a confidential discussion – 01270 251251.


Alternatively, please forward your CV for immediate consideration, I look forward to hearing from you.


Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.

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